MULTIMEDIA CENTER HELP
The MultiMedia Center provides you with the option of viewing, listening, or downloading your favorite Dallas Cowboys multimedia programming.

LIVE programming is streamed in both audio and video. To watch video you must have a high-speed connection to the Internet. If you have an older computer system or if you use a dial-up connection you can still listen to the programming using the audio stream. A list of video requirements are listed below.

The MultiMedia Center requires Windows Media Player 9 to play the audio/video clips.

System Recommendations:

Microsoft Windows Users
Microsoft Internet Explorer 6, or Firefox 1
Windows Media Player 9+
256 megabytes (MB) of RAM - 512 MB recommended
Super VGA (800 x 600) or higher resolution
16-bit sound card
Speakers/headphones
DOWNLOAD latest FREE Windows Media Player

Macintosh Users
Mac OS X 1.3 "Panther" with Windows Media Player 9
Mac OS X 1.4 "Tiger" with Windows Media Player 9
Safari 1.3, Safari 2.0, or Firefox 1
256 megabytes (MB) of RAM - 512 MB recommended
Super VGA (800 x 600) or higher resolution
Speakers/headphones
DOWNLOAD FREE Windows Media Player 9 for Macs

FAQ
What do I do if the MultiMedia center pulls up but the files don't play?
You need to make sure you have the Windows Media Player 9+ installed on your computer.

What are the recommended computer specifications required to view videos using the MultiMedia Center?
Microsoft Windows: 2000 or XP - Microsoft Internet Explorer 6, or Firefox 1 - Windows Media Player 9+ - 256 megabytes (MB) of RAM - Super VGA (800 x 600) or higher resolution - 16-bit sound card - Speakers/headphones Macintosh - Mac OSX - Safari 1.3, or Firefox 1 - Windows Media Player 9 - 256 megabytes (MB) of RAM - Super VGA (800 x 600) or higher resolution - Speakers/headphones

What are the bandwidth requirements to watch video using the MultiMedia Center?
The MultiMedia Center player requires approximately 300KBps of bandwidth for operation, though this number varies based on individual usage.

What happens when the video clip keeps buffering in the player?
You do not have enough bandwidth to the Internet. You need a high-speed connection to watch the video.

What happens when the video freezes but I can still hear the audio playing?
You do not have enough bandwidth to the Internet. You need a high-speed connection to watch the video.

How do I download podcast files?
Click on the podcast link. The MP3 file will load and start playing in an external player. You can then click on "File" and "Save As" to save the MP3 to your hard drive.

  
  
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