Youth Academies - Frequently Asked Questions

Q: Who are the coaches?
A: The Football Academy coaching staff is comprised of a mixture of former NFL players. All Coaches are USA Football certified. The DCC Dance Academy coaching staff are Dallas Cowboys Cheerleaders on the current squad.

Q: What time does my camper need to arrive?
A: Please arrive 20 minutes prior to check-in for all events. Please note that all campers need to be checked-in everyday by a parent or legal guardian.

Q: What time should I pick up my child each day?

A: Please arrive 15 min prior to the end of camp. Each camper must be checked out by a parent or guardian prior to leaving.

Q: Which preseason game do we receive 2 tickets to? When do I pick them up?

A: After the NFL releases the preseason schedule, we will communicate the date of the game for which youth academy tickets are issued. Tickets will ONLY be distributed electronically via the SeatGeek app. Instructions on ticket downloads will be sent two weeks before the preseason game. You may also view download instructions on the ticket office website.

Q: Is there any medical/training staff at the camp?
A: We have EMT services on site every day.

Q: What kind of supervision do campers receive?
A: Campers are always escorted by coaches throughout the day. There are also security guards on site at each location for the entirety of camp.

Q: May I observe my child at camp?

A: Parents and guests are welcome to stay and watch camp from the designated sections. There is no guarantee that you will be able to see your child throughout camp based on the different locations of stations.

*Lil Miss: Yes, and we hope you will participate with your child as well!

Q: Can my child be assigned to the same teams/groups as his/her friend(s)?
A: Yes. Please discuss special requests on the first day of camp during check-in and we will do our best to accommodate.

Lil Miss Q: What will the parents/legal guardians be doing?
A: Parents/legal guardians will participate with child in warmup and then be taken on a tour of The Star before returning to watch their camper perform.

Lil Miss Q: Can both parents attend?
A: Yes.

Q: Will my child be at a disadvantage if he/she has never played football before?

A: Absolutely not! Campers are assigned to groups based on both age & ability. This is an instructional camp where we emphasize learning the fundamental skills of the sport more than winning or losing.

Q: Will my child be at a disadvantage if he/she has never cheered or danced before?

A: Absolutely not! Campers are assigned to groups based on both age & ability. This is an instructional camp where we emphasize learning the fundamental skills of the sport.

Q: What does my child need to bring/wear?
A: Football players should wear football cleats or tennis shoes. Dance Academy participants should wear tennis shoes or dance shoes. Youth Academy t-shirts will be issued during registration for each participant to wear. Make sure your camper wears shorts that will be comfortable to play football or dance in all day.

Q: Who do we contact with questions or to relay messages to onsite campers?

A: You can send us an email at Camps@dallascowboys.net or call the Youth Camps phone line: (972) 497-4230.

Q: May I change my session?

A: You are able to change your session as long as space is available in the session you’re looking to change into. Please contact us by phone or email with your request.

Q: Can I cancel my registration?

A: Refund of registration (less a non-refundable cancellation fee of 50%) requires receipt of written notice of cancellation no later than 72 hours prior to the start of the first day of the session. Refund of the balance will be processed during the accounting period two weeks after the conclusion of the final camp. Campers who have to leave due to illness or injury will receive a prorated refund based on the number of days missed. No refunds will be given to campers who voluntarily leave camp.

Q: What is provided to drink?

A: Gatorade and water will be provided every day.

Q: Should my child bring a water bottle?

A: Water bottles are allowed but not required.

Q: When are restroom breaks?

A: We will have access to restrooms throughout the day.

Q: Do you provide transportation?

A: No, parents/guardians are required to bring their child to camp, check them in and out. Campers may ride with other campers, as long as the staff is notified and the camper is aware of who is responsible for picking him/her up each day.

Q: Can my child bring electronic games, MP3 players, television, etc.?

A: No. We will not be responsible for lost or stolen items.

Q: Does my child need extra money at camp and where should he keep it?

A: No.

Q: How many campers do you allow each week?

A: The number of participants varies based on location. At every location we work to ensure there is a low player-to-coach ratio.

Q: Am I able to purchase a tour ticket?

A: Yes, voucher may be purchased at checkout in addition to your camp registration. Voucher is only valid for the 2019 calendar year and can only be used during normal tour hours. Special pricing for camps will not be extended to walk ups.

Q: Where do I pick up my voucher?

A: Voucher may be picked up on the first day of camp only. Tour staff will be present at camp check-in to hand out vouchers that have been ordered. Please check your emails for any updates should anything change in regards to pick up location.

Q: Where can I go to get more information on tours?

A: Tour information can be found on the following links.

ATT: http://attstadium.com/tours/tours-faqs or 817-892-TOUR

The Star: https://www.thestarinfrisco.com/tours/tours-faqs or 972-497-4720

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